Melissa Smit has a diverse work experience spanning various roles and industries. Melissa most recently served as the Group Head of Organizational Development at Nimble Group (Pty) Ltd. Prior to this, they worked as an Executive: Commercial Support at 3BY2, where they focused on customer experience and leadership support. Melissa also held the position of Head of Annuity Services at Roobix, where they managed change management efforts and client portfolios. Earlier in their career, Melissa worked as the Head of Digital Delivery and Key Accounts Team Lead at Titan Digital Pty Ltd, where they oversaw strategic development and managed client relationships. Melissa also gained experience in compliance control at SnapScan, served as a guest English teacher at EPIK (English Program in Korea), and worked in customer communications at Yuppiechef.com. Melissa's work history also includes their role as a Pan African Campaign Manager at Apurimac.Africa, where they facilitated post-sale campaign management for various brands.
Melissa Smit has a solid education background. Melissa received their Bachelor of Social Science degree in Organisational Psychology, Labour and HRM from the University of Cape Town, which they pursued from 2008 to 2010. Following this, they furthered their studies at the same university and completed a Post-graduate in Management in 2012, specializing in Business, Management, Marketing, and Related Support Services. In addition to their academic qualifications, Melissa also obtained a TEFL certification from i-to-i TEFL in January 2014.
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