Jainam Shah is an experienced technology professional with a diverse background in streaming operations, service assurance, and technical support. Currently serving as a Streaming Operations Engineer at Nine since April 2024, Jainam's previous roles include Service Assurance Engineer at Foxtel Group and SME - Process Specialist at Infosys BPM. Jainam's expertise also includes technical support at Optus, where responsibilities encompassed incident resolution and user support. Furthermore, Jainam has contributed to community development as a volunteer focused on farmer relief initiatives. Educational qualifications include a Master of Technology in Information Technology from the University of Technology Sydney, complemented by a Professional Year Program in Information Technology and a Bachelor of Technology in Computer and Information Sciences from Ganpat University.
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