NinjaOne
Jim Resch is currently serving as a Customer Enablement Manager at NinjaOne since April 2023. Previously, Jim held various roles at Tanium from January 2013 to June 2022, including Director of Technical Account Management, where responsibilities included leading the Enterprise Services Technical Enablement team, and developing curriculum to enhance productivity. Earlier experience includes positions at IBM as a Client Technical Specialist, providing solutions for the BigFix enterprise endpoint management platform, and as a Sales Engineer at BigFix, Inc. Additionally, Jim worked as a Technical Training Instructor at Micro Focus, delivering training on application development and testing platforms, and began a career as a Telon Consultant and Trainer at Pansophic Systems. Jim holds an MA in Instructional Design from Northern Illinois University and a BA in Speech Communication and English from the University of Illinois Urbana-Champaign.
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NinjaOne
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NinjaOne is a leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 6,000 customers around the world, and is consistently ranked #1 for its world class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years.