Kelvin Kwan

Kelvin Kwan, CSM, is a seasoned technology professional with extensive experience in software engineering and technical support. Currently serving as a Senior Support Engineer at NIQ Activate since March 2019, Kelvin has developed business-critical applications and provided support for Customer Care while utilizing Agile and KANBAN methodologies. Prior roles include Software Engineer II at LoyaltyOne, where responsibilities encompassed Python programming, SharePoint application design, and support for complex software issues. Kelvin also served as a SharePoint Subject Matter Expert and Senior Technical Support Analyst at McCarthy Tetrault, overseeing the development of SharePoint solutions and managing significant technical rollouts. Additional experience includes technical consultancy at Queue IT Professionals and a technical analyst position at Canadian Tire. Kelvin holds a Bachelor of Commerce degree in Information Technology Management from Ryerson University.