Sandeep Soni

Sandeep Soni currently serves as Senior Director - Training & Learning at NLL Academy and Senior Director - Training at NLB Services since October 2022. With extensive experience that began in the BPO sector, Sandeep held various roles at Ozemio from March 2010 to September 2022, ultimately progressing to Senior Manager - International Business for Europe and North America. Prior to that, Sandeep worked as Team Leader at Airware, Inc., where responsibilities included addressing productivity issues and serving as an escalation point for associates. Earlier career experiences include a role as a Senior Customer Service Representative at Saffron. Educational qualifications include an MBA in Marketing and International Business from the Institute of Management Technology, Dubai, and a Bachelor's degree in International Business from Veer Bahadur Singh Purvanchal University.