Yonca Topal Özgürler

Yonca Topal Özgürler is a seasoned professional with extensive experience in client management and digital operations, currently serving as Client Success Manager and Incubation and Quality & Standards Manager at NMQ Digital since June 2015. Responsibilities include overseeing new customer onboarding processes, managing stakeholder meetings, ensuring quality checks, and driving team performance. Prior roles include Digital Executive, where responsibilities encompassed operational execution, client account management, and project planning, as well as Web Content Editor, focusing on content management for high-profile clients. Prior to NMQ Digital, internships and early work at Luciana Digital and Aramakas.com contributed to foundational skills in content creation. Yonca holds a Bachelor's Degree in English Language and Literature from Boğaziçi University and participated in an Erasmus program at Uppsala University.