Nokia
Curtis McNish has extensive experience in customer support and training, currently serving as the GWC Front Office Team Lead and Trainer at Nokia since June 2008. In this role, Curtis collaborates with the Back Office to maintain up-to-date processes and training outlines, while also assisting Central teams and other trainers in developing new training programs. Curtis's previous experience includes working as a GWC Agent at Nokia, where customer advisement on logistical requests and providing technical support were key responsibilities, as well as a customer service position at NuComm International that involved processing service requests and resolving customer issues. Curtis holds a degree in Biotechnology from Loyalist College and a certificate in Pre-health from St. Lawrence College.
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Nokia
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Nokia is a Finnish multinational communications corporation engaged in the manufacturing of mobile devices, and network infrastructure.