Emma Lockwood

Emma Lockwood is an experienced service operations and incident management professional currently serving as Service Operations Manager and Technical Incident Manager at Nomo Fintech since March 2023. Prior to this role, Emma held the position of Incident & Problem Manager at LV= from April 2022 to March 2023. Emma's career includes leadership in IT service management as IT Service Desk Team Leader at Telappliant and experience in office management and internal IT at Colmar Construction (Poole) Ltd. Emma's extensive background at Aon spanned over a decade, where responsibilities included Financial Product Manager, Technical Support Manager, Product Engineer, and GPP Sales Support Administrator.