Jessie Chua

Jessie Chua has extensive experience in onboarding and customer service roles in various banking institutions such as Nomura, ANZ, HSBC, and UOB. Currently serving as Vice President at Nomura, Jessie manages a regional team for account maintenance and client onboarding processes. Prior roles include Head of Client Onboarding & Static Data at ANZ, Team Lead for Large Corporates/Middle Market Enterprises at HSBC, Relationship Manager, and Customer Service Manager. With a background in handling complex customer servicing issues, Jessie is well-versed in process improvement, system automation, and driving operational performance.