Jeremy Victor

Jeremy Victor is an experienced leader in customer experience and operations, currently serving as Vice President of Customer Experience at Noom since January 2024, focusing on service, coaching, and member trust. Previously, Jeremy held the position of Senior Vice President of Customer Success & Operations at Life Science Connect | VertMarkets from July 2017 to December 2023, where responsibilities included service delivery and enhancing customer loyalty across multiple business units. Earlier roles include Senior Vice President and General Manager of the Life Science Training Institute at VertMarkets, where a successful turnaround was executed, and various leadership positions at Thomson Peterson's, Clubsystems Group, VerticalNet, and Rita's Water Ice Franchise Corporation. Jeremy holds a Bachelor of Science in Business Administration from the University of Phoenix and has substantial achievements in operational efficiency and customer satisfaction throughout a diverse career.