Lorraine Day

Chief Operating Officer - Global COO at NoonDalton

Lorraine Day has extensive work experience in various leadership roles within the operations and management field. LORRAINE currently serves as the Chief Operating Officer (COO) at Noon Dalton, where they oversee global operations. Prior to this, they worked as a Management Executive at durhamlane and as the COO for the UK and South Africa regions at Teleperformance UK, where they also provided support for operations in the USA. Lorraine has also held positions as the Operations Director for EMEA at Harte Hanks and as a CX consultant at Matchboard and DAY Partnership Limited. Additionally, they have worked as a consultant for operational transformation at Capita and as a Client Delivery BPO Consultant at Sopra Steria. Earlier in their career, Lorraine served as the Operations Director for Service Delivery EMEA Merchant Services at First Data Corporation, and as an Operational Consultant at Capita - O2 Partnership. LORRAINE also has experience as a Site Director for Service Delivery at Sitel. Lorraine's work experience showcases their expertise in operations, management, and driving service quality.

Lorraine Day attended St Augustines - Grammar School from 1972 to 1985. During their time at the school, they studied subjects such as English, English Literature, Maths, Sociology, Science, Geography, History, and Art. In addition to their education, Lorraine Day has also obtained certifications as a judge at the UK Employee Experience Awards from Awards International. The specific months and years of obtaining these certifications are not provided.

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Timeline

  • Chief Operating Officer - Global COO

    October, 2022 - present

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