Gary Cregan

Gary Cregan is an experienced professional currently serving as a Senior Customer Account Executive at Norbrook Laboratories Ltd since December 2020, with a focus on quality assurance, employee training, and laboratory operations. Previously, Gary held various roles at Teleperformance UK from October 2011 to December 2020, including Assistant Contact Centre Manager, where responsibilities included leading onshore outsource operations for a global E-Commerce company and successfully transitioning training to a virtual setup, and Customer Service Team Lead, guiding a team of 22 advisors in a regulated environment. Educational background includes attendance at St. Colmans College Newry from 2003 to 2010.