Nordia
Alexia leads the Resource Planning and Management department, bringing together under one umbrella workforce planning, talent attraction, acquisition and development, as well as scheduling. Alexia joined Nordia from Bell’s Graduate Leadership Program in 2013 and played a key role in supporting Nordia’s expansion, as well as deployment of several major application tools and corporate services. In 2016, she was promoted to Director of Workforce Management and the Project Management Office, and in 2020, to her current role.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.