Nordia
Madhur Kakkar is a skilled professional with diverse experience in customer service, technical sales, and financial roles. Currently serving as a Technical Consumer Direct Sales representative at Nordia Inc., Madhur previously held positions including Collection Agent with Bill Gosling Outsourcing, Customer Service Specialist at Paybright & Affirm Canada, and Team Supervisor at Tim Hortons. Additional expertise includes roles as a Sales Representative at KSG, Finance Associate at ICICI Bank, and Banking Associate at Kotak Mahindra Bank, where Madhur contributed to financial analysis, customer support, and operational efficiency. Madhur holds a Diploma in Interactive Media Design from Fanshawe College and a Bachelor's degree in Financial & Investment Analysis from Amity University.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.