Nordia
Marwane Nouijfa has extensive experience in talent sourcing and marketing strategy, currently serving as Director at Nordia Inc. since April 2013. Marwane has held various roles within the company, including Senior Manager Revenue Assurance and multiple Operations Manager positions focusing on process improvement and customer loyalty in small business. Prior to Nordia, Marwane gained experience as a Human Resources Specialist at ONCF and LafargeHolcim. Marwane holds a Bachelor's degree in Intelligence Marketing from HEC Montréal, as well as an AEC in Hotel Management/Audit from Collège LaSalle and a DUT in Computer and Business Management from Ecole Supérieure de Technologie de Meknès.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.