Nordia
Zoumana Simpara is an experienced professional currently serving as the CEO of ERZIOM, a position held since January 2020, while also working as the Customer Loyalty Manager at Nordia Inc. since October 2014. Zoumana holds a diplôme d’étude collegiale in Gestion logistique, des matériaux et de la chaîne d'approvisionnement from Collège communautaire du Nouveau-Brunswick, completing the program between 2012 and 2014.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.