Amberly Banks

Amberly Banks is a seasoned professional in the IT service desk sector with extensive experience at Nordic Global since February 2021, where roles have included Clinical Service Desk Manager, IT Service Desk Supervisor, and Service Desk Team Lead. Prior experience includes serving as Service Desk Supervisor at Salient CRGT from June 2017 to February 2021, overseeing a team of over 30 staff and ensuring quality metrics were consistently met. Previous roles also include various positions at Information Innovators Inc., with a focus on support for USCIS products and services, and foundational experience as a Medical Assistant/Receptionist at Children's International Medical Group. Banks began a career in public service as a Police Dispatcher at Picayune Police Department. Amberly holds an Associate of Science degree in Business/Marketing Management from Pearl River Community College, earned in May 2022.