Shelby Baylis

Shelby Baylis is an accomplished IT leader currently serving as the Senior Director of IT Service Delivery at Nordic Global, a position held since July 2023, overseeing a team of over 200 IT professionals to support various healthcare clients. Prior roles include Director of IT Service Management and Delivery at Roper St. Francis Healthcare, and Senior Manager of Global IT Client Services at Owens & Minor, where Shelby led international IT teams and initiatives to enhance infrastructure and end-user experiences. Additional experience encompasses roles at PhishLabs, Snag, Benefitfocus, and Porter-Gaud School, contributing to IT operations, system administration, and educational program development. Shelby holds a Bachelor of Science in Business - IT Management from Western Governors University, a Master of Arts in History from the University at Buffalo, and a Bachelor of Arts in History from Wofford College.