Jason D. Metcalf

Jason D. Metcalf has extensive experience in legal claims management and operational oversight, currently serving as the Legal Claims & Development Manager at Norfolk Southern since November 2008. Jason has held several positions within the company, including Asst. Regional Manager II and Senior District Manager, where responsibilities included managing investigations related to claims, negotiating settlements, and training subordinate personnel. Jason's background also includes roles in business analysis and transportation operations, showcasing a diverse skill set in operational efficiency and legal compliance. Jason holds a Bachelor of Science in Education from the University of Tennessee and is completing a Master of Science in Human Movement Science at the University of Memphis.