Marketing and Customer Support

The Marketing and Customer Support team at Norican Group is dedicated to driving brand awareness and ensuring customer satisfaction across the company's six international brands. The Head of Global Marketing develops and implements marketing strategies to promote Norican's solutions globally. The Customer Service Co-ordinator and Customer Services Agent handle customer inquiries and provide swift resolution to issues, while the Customer Success Engineer ensures that customers fully utilize and benefit from their Norican equipment throughout its lifecycle. Together, they support the company's goal of delivering comprehensive and knowledgeable service, enhancing customer experience and loyalty in the automotive, aerospace, foundry, and aluminium sectors.