Tiffany Hefner

Tiffany Hefner is an experienced telephony engineer currently working at Norstar Technology Group, LLC since May 2023, following a role as a VoIP Engineer at LANPRO Systems, Inc. Tiffany's expertise encompasses the management of voice and data infrastructure, design and implementation of VoIP telephone systems, and telecommunications support for facilities and client sites. Prior roles include Field Telecommunications Technician at LANPRO Systems, Inc., NOC Support Engineer at ARRC Technology, and Support Technician Specialist at Lightspeed Systems, where responsibilities included network diagnostics, operational support, and vendor coordination. Tiffany holds a Bachelor of Applied Science in Computer and Information Systems Security/Information Assurance from DeVry University.