Wilton Brown

Wilton Brown is a skilled IT professional with extensive experience in technical support roles spanning over a decade. Currently serving as a User Support Specialist at the North Carolina Department of the Secretary of State since February 2023, responsibilities include managing Active Directory and NCID accounts, supporting IT security, and troubleshooting hardware and software issues. Previous positions include Technology Support Analyst and User Support Analyst at the NC Department of Health and Human Services, where expertise in LAN and server administration was developed alongside proficiency in deploying Windows 10 PCs. Prior experience also includes roles in technical support with the North Carolina Department of Public Safety, Elite Care Services Inc., HCL Technologies, and the City of Fayetteville, showcasing comprehensive skills in user support, hardware management, and troubleshooting across diverse environments. Wilton Brown holds a Bachelor of Science degree in Computer Science from Fayetteville State University.