North Northamptonshire Council
Laura Hannam is an experienced professional with a strong background in change management, resilience, and customer service. Currently serving as the Transformation Change & Engagement Manager at North Northamptonshire Council since April 2021, Laura leads change management activities and supports organizational change initiatives. Previously, as the Senior Resilience Officer at Kettering Borough Council, Laura developed a comprehensive Business Continuity Programme for three local authorities. Laura's earlier experience includes a 16-year tenure at HSBC, where Laura held various managerial roles, demonstrating a commitment to customer satisfaction and team development. Laura holds a Bachelor of Arts degree in Geography from the University of Leicester.
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