North Texas Food Bank
Erika Lemke is a seasoned professional with a background in technical support and customer service. Currently serving as a Help Desk Specialist at North Texas Food Bank since July 2020, Erika has previously held various roles at Rent-A-Center, including Technical Solutions Generalist and Solution Center Superuser/Specialist, where responsibilities included troubleshooting technical issues, coordinating with support teams, and addressing escalated customer concerns. Prior experience includes key holder and customer sales leader positions at Bath & Body Works, focusing on training, operations management, and customer satisfaction. Erika's early career involved tutoring at SMARTHINKING, Inc., helping students enhance their writing skills. Educational credentials include a Bachelor of Science in Hospitality Administration/Management from Stephen F. Austin State University and a Master of Arts in Public Relations/Social Media from Southern New Hampshire University.
North Texas Food Bank
The North Texas Food Bank (NTFB) is a top-ranked nonprofit hunger-relief organization operating a state-of-the-art volunteer and distribution center in Plano— the Perot Family Campus. Last year, the Food Bank worked hard in partnership with member agencies from our Feeding Network to provide access to almost 77 million nutritious meals across a diverse 13-county service area— this means more than 200,000 meals per day for hungry children, seniors and families. But the need for hunger relief in North Texas is complex and in order to meet the need the NTFB is working to increase our food distribution efforts. Our goal is to provide access to 92 million nutritious meals annually by 2025. For more information, visit ntfb.org. NTFB is a member of Feeding America, a national hunger-relief organization.