Erika Lemke

Erika Lemke is a seasoned professional with a background in technical support and customer service. Currently serving as a Help Desk Specialist at North Texas Food Bank since July 2020, Erika has previously held various roles at Rent-A-Center, including Technical Solutions Generalist and Solution Center Superuser/Specialist, where responsibilities included troubleshooting technical issues, coordinating with support teams, and addressing escalated customer concerns. Prior experience includes key holder and customer sales leader positions at Bath & Body Works, focusing on training, operations management, and customer satisfaction. Erika's early career involved tutoring at SMARTHINKING, Inc., helping students enhance their writing skills. Educational credentials include a Bachelor of Science in Hospitality Administration/Management from Stephen F. Austin State University and a Master of Arts in Public Relations/Social Media from Southern New Hampshire University.