North Texas Tollway Authority
Brian MacDonough is a seasoned IT professional with extensive experience in systems support and network engineering. Currently serving as a Systems Support Technician II at North Texas Tollway Authority since October 2011, Brian MacDonough provides comprehensive support for personal computers, printers, and phone systems, while also managing software applications and vendor relations. Prior to this role, Brian MacDonough worked as a NOC Engineer at Siemens, where responsibilities included monitoring wireless networks and LANs, as well as complex troubleshooting and user training. Additionally, Brian MacDonough gained valuable experience as an MMS NOC Engineer at Ericsson, focusing on network surveillance and operational maintenance to ensure optimal performance of managed systems.