Northbridge Insurance
Patrick M is an experienced IT professional with a specialization in bilingual support and client service analysis. Currently serving as a Senior IT Client Service Analyst at Northbridge Insurance since February 2018, Patrick has developed a strong skill set in troubleshooting and customer service across multiple roles. Previous positions include Bilingual IT Support Analyst at Quartet Service Inc., Bilingual IT Support Coordinator at B-Line Technical Services Inc., and Bilingual Service Desk Analyst at Government Shared Services. Patrick's technical expertise is complemented by a Certificate in Introduction to Cyber Security from The Open University, obtained in 2016. Throughout a career spanning over a decade, Patrick has consistently focused on delivering exceptional customer experiences while identifying opportunities for service improvement and operational efficiency.
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Northbridge Insurance
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Northbridge Insurance is a 100% Canadian-owned commercial insurance provider. It is a part of the Northbridge Financial Corporation family of brands, which is wholly owned by Fairfax Holdings Limited. With regional offices across Canada, our experienced underwriters and claims personnel work around the clock to serve customers in a wide range of sectors. Working with the best broker network across the country, we focus on understanding the needs of our customers and offering innovative solutions that mitigate risk and make a difference to their success.