Northeast Delta Dental located in Concord, New Hampshire administers the dental benefits of over one million people in Maine, New Hampshire and Vermont. As a recognized expert in the dental benefits industry and one of 39 autonomous Delta Dental member companies nationwide, we underscore our world-class customer service with a comprehensive cash-backed service guarantee.

Dental

Northeast Delta Dental

Northeast Delta Dental's headquarters in Concord, NH, United States

Eugene Shimelfarb

Courtney M. Morin

Jodie Hittle

Ryan King

Laurie Bienefeld

Benantonio Forgione

The Operations and Support team at Northeast Delta Dental is responsible for streamlining internal processes, ensuring efficient claims management, and delivering exceptional customer service. This team collaborates across various functions to analyze data, manage accounts, and support wellness initiatives, ultimately enhancing the dental benefits experience for over one million members in the Northeast. Their efforts are vital in maintaining the company's reputation for world-class service and operational excellence.

Operations and Support

The Software Development and Engineering team at Northeast Delta Dental is responsible for designing, developing, and maintaining robust software solutions that enhance the efficiency and effectiveness of dental benefits administration. This team collaborates closely using Agile methodologies to deliver high-quality applications, ensure data security, and improve user experience, ultimately supporting the company's commitment to exceptional customer service for over one million beneficiaries.

Software Development and Engineering

The Leadership Team at Northeast Delta Dental is responsible for setting the strategic direction and overall vision of the organization. This diverse group of executives collaboratively makes decisions on key operational, financial, and clinical initiatives, while ensuring the company upholds its commitment to exceptional customer service and effective dental benefit administration for over one million members. Their combined expertise drives innovation, regulatory compliance, and the development of provider networks to enhance the dental care experience in the regions served.

Leadership Team

The Marketing and Communications team at Northeast Delta Dental is responsible for enhancing the company's brand visibility and engagement across Maine, New Hampshire, and Vermont. This team develops targeted marketing strategies, oversees digital and traditional communication efforts, manages community relations, and ensures cohesive messaging that highlights the company’s commitment to customer service and dental benefits expertise. Through various channels, they aim to educate and inform stakeholders while driving enrollment and promoting overall brand loyalty.

Marketing and Communications

The Finance and Analysis team at Northeast Delta Dental is responsible for managing the company’s financial operations and strategic planning. This team conducts in-depth financial analysis, oversees budgeting and forecasting, and ensures compliance through quality audits. By leveraging data insights, they support decision-making processes that enhance operational efficiency and drive the overall financial health of the organization.

Finance and Analysis

The Legal and Compliance team at Northeast Delta Dental ensures that the company adheres to all applicable laws and regulations governing dental benefits. This team is responsible for overseeing legal matters, managing compliance with industry standards, and protecting the organization's interests while promoting ethical practices within the company. They also provide guidance on contractual agreements and support the operational teams in understanding legal obligations.

Northeast Delta Dental

Org chart

Teams

Operations and Support

Software Development and Engineering

Leadership Team

Marketing and Communications

Finance and Analysis

Legal and Compliance

Offices

Northeast Delta Dental

Org chart

Teams

Operations and Support

Software Development and Engineering

Leadership Team

Marketing and Communications

Finance and Analysis

Legal and Compliance

Offices

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