Group dental insurance is only part of our story. At United Concordia Dental, we strive to deliver high-quality care at lower costs, while improving the oral and overall health of those we serve. A Highmark Health-affiliated business, we employ about 1,000 people at more than 20 locations throughout the country.

Learn more about United Concordia here: www.unitedconcordia.com/dental-insurance/about

Find out why healthy mouths can help make more productive employees: www.ProductiveSmiles.com

Looking for help? Contact us: https://www.unitedconcordia.com/dental-insurance/about/contact-us/

Important disclosures: www.unitedconcordia.com/disclaimers

Dental

United Concordia Dental

United Concordia Dental's headquarters in Camp Hill, PA, United States

Edward Shellard

Tom Palmer

Roosevelt A.

This department manages and supports the network of dental service representatives and recruitment for dental network operations.

Dental Network Services

This department is responsible for driving revenue growth through customer acquisition and relationship management.

Sales Department

The Business Analysis Team at United Concordia Dental is responsible for evaluating and enhancing internal business systems and processes across various units, including government and sales. By scrutinizing data and workflows, the team aims to identify efficiencies, recommend solutions, and drive improvements to support the company's mission of delivering high-quality, cost-effective care while promoting better oral and overall health outcomes for clients.

Business Analysis Team

This department provides assistance and solutions to customers, addressing their inquiries and issues efficiently.

Customer Support

The Client Management and Support team at United Concordia Dental is responsible for maintaining and enhancing relationships with clients, providing exceptional customer service, and managing client benefits effectively. This team ensures that clients receive high-quality dental care and support, working closely with corporate sponsors, network developers, and account executives to address any inquiries or issues. They play a pivotal role in optimizing the customer experience and contributing to the overall mission of offering cost-effective oral health solutions.

Client Management and Support

This department manages and nurtures relationships with clients to ensure satisfaction and retention.

United Concordia Dental

Org chart

Teams

Dental Network Services

Sales Department

Business Analysis Team

Customer Support

Client Management and Support

Client Relations

Offices

United Concordia Dental

Org chart

Teams

Dental Network Services

Sales Department

Business Analysis Team

Customer Support

Client Management and Support

Client Relations

Offices

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