Joao Oliveira is an accomplished Ecommerce and Customer Service Executive currently employed at Linda Farrow since October 2022. With a diverse background in customer service roles across various companies including SodaStream International, MailOnline, and Tripadvisor, Joao possesses expertise in customer care, moderation, and digital communication strategies. Joao's experience includes effectively resolving client complaints, managing community interactions, and supporting sales opportunities while utilizing software tools such as ZenDesk and Shopify. Joao holds a PG Cert in Digital Media Management from Birkbeck, University of London, and a BA in Tourism and Travel Services Management from Instituto Superior de Contabilidade e Administração do Porto.
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