Marisa Metcalfe

Owner Solutions Professional at Northern Credit Union - NY

Marisa Metcalfe is an experienced professional in the credit union sector, currently serving as an Owner Solutions Professional at Northern Credit Union since July 2023. Prior roles include Compliance Officer - Branch Manager and Accounting Clerk at United Texas Credit Union, where responsibilities included managing BSA/AML/Fraud software, conducting regulatory investigations, and overseeing various financial operations in adherence with regulations. Marisa also held supervisory and clerk positions at Resource One Credit Union, maintaining accounting records and ensuring compliance with state and federal regulations. Previous experience includes roles as a Member Services Associate and Teller at Complex Community Federal Credit Union, and an Administrative Assistant at InsurMark, where tracking and report maintenance were key tasks. Marisa holds a diploma from Permian High School (1994).

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Ontario, United States

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Northern Credit Union - NY

Back in 1955, a group of New York Air Brake employees founded Northern Federal Credit Union in Watertown, New York. Their goal was to create a safe, secure place where employees could grow their savings and obtain loans at reasonable rates something the existing financial institutions in town weren't providing. Over time, the credit union grew, expanding its services and welcoming many more members. In 1982, the name was changed to NYAB/TriCounty Federal Credit Union and membership was expanded to include employees and administrators of the 25 school districts, which comprised the North Country Coordinating Council of Teachers. To reflect its growth, the credit union changed its name to Northern Federal Credit Union in 1996. Today, we are known as Northern Credit Union, serving more than 30,000 members through seven branch locations across the North Country and a comprehensive online and mobile banking program. Members also have access to its nationwide network of more than 50,000 surcharge-free ATMs. Throughout its history, Northern has helped its members by providing the financial services, resources and education they need to achieve their financial goals. From its beginning and far into its future, this has been and will remain Northern Credit Union's commitment.


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Employees

51-200

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