Deepika Prabhakar

Deepika Prabhakar currently serves as AVP-Product Manager at Northern Arc Capital since September 2022, following a tenure as Product Consultant and Manager - Credit at Union Bank of India from February 2018 to February 2022. In the role of Product Consultant, Deepika led significant improvements in the credit processing system, achieving a 60% reduction in human errors and enhancing customer satisfaction by 40%. Deepika also successfully launched a remote loan application portal and implemented a knowledge base that reduced query resolutions by 32%. Prior experience includes roles as Branch Operations Manager and Business Development Manager - Loans at Union Bank of India, where Deepika achieved a 20% increase in branch business and conceptualized lead generation strategies that contributed significantly to the loan portfolio. Deepika holds an MBA in Management from Amity University and a B.M.S. in Management from Vivekananda Education Society.