Janice Espinoza

Janice Espinoza is an experienced banking and customer service professional, currently serving as a Contact Center Specialist II at Northern Bank since March 2024, delivering exceptional service to clients. Previously, Janice held roles including Senior Personal Banker at Main Street Bank, Fraud Specialist at Bank of America, and Consultant at Thirty-One Gifts, where a strong emphasis on customer relations and service was maintained. Earlier experience includes positions as Teller Operations Specialist and Teller Manager at Bank of America and Citizens Bank, respectively, focusing on branch operations, customer satisfaction, and sales goals. Janice holds an Associate's degree in Business Administration and Management from Middlesex Community College.