Liisa Woolley

Liisa’s passion for the Credit Union system started over 25 years ago when she started as a summer student at Northern Credit Union. Since then she has committed her professional career to improving the lives of members by developing and implementing innovative solutions designed to help members succeed financially. As the Chief of Member Experience with Your Neighbourhood Credit Union, Liisa was responsible for overseeing the organization's marketing strategies as well as all member facing channels. Currently Liisa holds the position of Senior Vice President, Member Experience, and provides guidance and coaching to deliver superior member experience in all channels. Liisa is an advocate for giving back to the community, and believes that credit unions have a responsibility to positively impact the communities they serve.

Liisa has a Bachelor of Arts, with a major in Communications and also holds various other managerial and banking credentials. She is actively involved in the credit union system, serving on several System Committees and Boards including the Ontario Credit Union Foundation.