The Customer Support and Experience Team at Northern Gas Networks Limited is dedicated to delivering exceptional service to 2.7 million customers. This team oversees customer interactions, addresses inquiries and concerns, and ensures compliance with service standards. By focusing on enhancing the overall customer experience, they work collaboratively to build strong relationships and promote efficient communication through various channels, including social media.
Andrew Simcoe Engtec...
Services Beyond The Meter Offi...
Eileen Brown
Customer Experience Director
Ellenor Griffin
Social Media Manager
Gordon Thompson
Customer Operations Area Manag...
Ian Waddle
Head of Customer Operations Su...
Kirsten Wood
Customer Compliance Manager
Liz Reynolds
Customer Care Officer
Nigel Chambers
Customer Operations Area Manag...
Samantha Tate
Customer Care Officer
Suzanne Townsend
Connections Customer Manager
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