Northern Illinois Gas Company
Dora Cruz has extensive experience at Nicor Gas, an AGL Resource Company, since August 1998, currently serving as a Data Center Admin (Engineer II, System), where responsibilities include high-level implementation, testing, and ongoing production support for enterprise-wide BI systems and third-party applications on Unisys/UNIX mainframes. Additional expertise includes managing mission-critical billing and cash flow operations during all shifts. Previously, as a Senior Help Desk Analyst at Nicor Gas, Dora managed technical support functions and provided direct desktop support for approximately 1,800 users. Prior to Nicor Gas, Dora worked as a Technical Solutions GroupWise Trainer at Sara Lee, delivering customized training programs. Educational qualifications include a Unix Certificate from the College of DuPage and a BA in Spanish, CIS, and Marketing from North Central College.
This person is not in any teams
This person is not in any offices