Virginia E. Lawrence is an experienced customer service professional currently serving as a Customer Service Representative at Northern Kentucky Water District since October 2020. Prior experience includes roles as a Risk Manager/Security Specialist for the City of Florence, where responsibilities encompassed managing liability insurance, worker's compensation, and safety compliance, as well as overseeing audits and training. Additional roles in financial assistance, administrative support, and human resources have contributed to a diverse skill set that includes client account management, compliance reporting, and operational efficiency. Virginia began their career in banking as a Float Teller at Firstar Bank and holds a certificate in Secretarial Specialist from Southern Ohio College.
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