Jocelyn Trejo

Jocelyn Trejo is an experienced administrative professional with a diverse background in service excellence and office management. Currently serving as a Service Excellence Navigator at Northern Nevada HOPES since December 2021, Jocelyn has previously held positions including Office Administrator at Stratford School and Office Manager at ACE Charter Schools, where responsibilities encompassed enrollment collaboration and student record management. As a Bilingual Clerk at Downtown College Prep, key tasks involved managing administrative functions, processing payroll activities, and creating detailed reports. Earlier experience includes Assistant Manager at Tuxedo Fashions/Savvi Formalwear, where Jocelyn supported customers in selecting formal attire and ensured customer satisfaction. Education was completed at Del Mar High School.