Stephanie Friedrich

Stephanie Friedrich is a skilled telecommunications professional with extensive experience in network operations and support roles. Currently employed as a NOC Technician at Northland Communications Company since March 2023, Stephanie focuses on troubleshooting service issues and collaborating with team members to resolve complex data service challenges. Prior to this, Stephanie served as a Network Analyst at Windstream, providing support to high-profile network customers, and as a NOC Network Engineer at Simplify, where responsibilities included maintaining service integrity for demanding clients and configuring devices for monitoring purposes. Additional experience includes serving as a Maintenance SME at ACC Business, coordinating service repairs, and working in invoicing and operations management roles at Adecco Business Solutions GmbH and Sutherland Global Services Ltd. Stephanie holds a Bachelor of Arts in Criminal Justice from the Rochester Institute of Technology.