Louise Patterson

Louise Patterson has over 14 years of work experience in various technology and management roles. Louise'smost recent position was as the Head of IT Service Operations & Resourcing at NWG (Northumbrian Water Group) since August 2020. Before that, they worked at Morrisons as the Head of Technology - Service Operations from August 2019 to August 2020, and as the Senior Technology Manager - Retail from July 2018 to August 2019. Prior to Morrisons, Louise had a long tenure at Asda, where they held several senior positions such as Senior Programme & Engagement Manager from January 2016 to July 2018, Senior PMO Manager from July 2014 to January 2016, Senior Service Design & Transition Manager from July 2013 to July 2014, IT Senior Service Manager from July 2011 to July 2013, and Project Manager from September 2008 to June 2011. Louise began their career as an Industrial Trainee at IBM from July 2006 to July 2007.

Louise Patterson received a First Class BSc (Hons) degree in Marketing from Newcastle University, where they studied from 2004 to 2008. In addition, they have obtained several certifications including Managing Successful Programmes (MSP) in 2017, ITIL Intermediate Certificates in Service Transition, Service Design, and Service Operations in various years from 2011 to 2013, as well as an Institute of Leadership and Management Level 3 Certificate in 2012.