Rayan A.

Rayan A. is an experienced professional in patient and customer experience management within the healthcare sector. Currently serving as Manager of Patient & Customer Experience at Northwell Health since January 2024, Rayan A. enhances the overall experience of patients and families while exemplifying a Culture of Caring. Previously, Rayan A. held various roles at Advance Care Alliance from July 2019 to December 2023, including Assistant Director of Care Management, Care Manager Supervisor, and Care Manager, focusing on ensuring timely care management services and compliance with quality standards for individuals with developmental disabilities. Rayan A.'s earlier roles include Medicaid Service Coordinator and Direct Support Professional, coupled with a solid educational foundation consisting of a Master's degree in Health Administration and a Bachelor's degree in Psychology from the City University of New York-College of Staten Island.