Susan Baylis

Susan Baylis possesses extensive experience in revenue cycle management and operations within the healthcare sector. Currently serving as a Senior Manager of IT&S Client Services and Senior Client Service Manager of Revenue Cycle Applications at Northwell Health, Susan effectively facilitates operations for over 3,300 business users by bridging communication between IT and executive leadership. Previous roles include Director of Revenue Cycle and Operations at New York Eye and Ear Infirmary of Mount Sinai, where Susan enhanced operational efficiency, and Revenue Cycle Manager at Long Island Vitreoretinal Consultants, improving practices and financial reporting. Early career accomplishments include leading a high-performing team at Medical Account Solutions, achieving significant revenue growth for various healthcare clients. Susan holds a Bachelor of Arts in Organizational Leadership from Penn State World Campus and a CPC-H certification from the American Academy of Professional Coders.