Fernando Gomez

Bilingual Customer Service Representative at Northwest Administrators

Fernando Gomez has extensive work experience in customer service and web development roles. Fernando started their career as a Food Server at Dewz Restaurant in 2003 and worked there until 2014. In 2009, they worked as a Freelance Front End Developer, creating webpages using HTML, CSS, and JavaScript. From 2015 to 2016, they worked at General Assembly as a Fullstack Web Developer, where they gained experience in building web applications using various languages and frameworks. In 2020, they joined JND Legal Administration as a Customer Service Representative, and in 2021, they joined Northwest Administrators, Inc as a Bilingual Customer Service Representative. In both roles, they provided fast and friendly service, documented customer inquiries and feedback, and tracked requests, problems, and solutions. Overall, Fernando Gomez has a diverse skillset and a strong background in customer service and web development.

Fernando Gomez has a diverse education history in the field of web development and computer programming. In 2001, they obtained a certification as a Web Developer from the Modesto Institute of Technology. From 2010 to 2014, they attended the Academy of Art University and earned a Bachelor of Science degree in Web Page, Digital/Multimedia and Information Resources Design. In 2015, Fernando completed a Full Stack Web Developer program at General Assembly, focusing on Computer Programming, Specific Applications. Fernando also received several certifications that year, including a Certificate of Completion in PHP, CSS, SQL, and JavaScript Fundamentals from SoloLearn.

In 2016 to 2017, Fernando pursued further web development education by completing a Full Stack Web Development Certification at Free Code Camp, specializing in Computer Software Engineering. Continuing their interest in expanding their technical knowledge, Fernando obtained additional certifications in Computer Networking and Technical Support Fundamentals from Coursera in 2020. Fernando also earned a certificate, JavaScript Road Trip Part 2, from Code School. Fernando has consistently sought to enhance their skills and expertise in the field of web development and computer programming.

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Timeline

  • Bilingual Customer Service Representative

    February, 2021 - present