Daniel Moore, MCITP, MCSA, ITIL V3

Daniel Moore, MCITP, MCSA, ITIL V3, is an experienced IT professional with a strong background in managing IT infrastructure and providing support to end users. Daniel is currently serving as the Director of Information Technology at Northwest Biotherapeutics, where they oversee the management of the company's IT infrastructure and works with vendors to accommodate the growing needs of the organization.

Prior to this role, Daniel worked at BDO USA, LLP, where they held various positions including On-site Support Technician, Desktop Support Technician II, and Desktop Support Technician. In these roles, they were responsible for providing technical support and resolving IT issues for multiple offices, implementing ITIL practices, managing incidents and problems, and handling network and hardware support tasks.

Daniel also gained valuable experience as an IT Helpdesk Technician at Argy, Wiltse & Robinson, P.C., and as an IT Helpdesk Support at Catapult Technology, where they supported the National Labor and Relations Board (NLRB) in Washington D.C.

Overall, Daniel Moore brings a wealth of expertise in IT infrastructure management, technical support, ITIL practices, and incident management to their current role as the Director of Information Technology at Northwest Biotherapeutics.

Daniel Moore has a strong educational background in Information Systems and Microsoft systems. In 2001, they enrolled at Northern Virginia Community College and completed their studies in 2004, focusing on Information Systems. In 2007, Daniel attended Computer Training.com to enhance their knowledge of Microsoft systems. Daniel obtained certifications from Microsoft, including Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Technician (MCT), and Microsoft Certified Professional (MCP), in 2011, 2012, and 2007 respectively. In 2018, they acquired the ITIL Foundations certification from AXELOS Global Best Practice, further expanding their expertise in the field.