Michael McCallum

NWCS maintains state-of-the-art facilities at Portland, Tacoma, Pasco and Seattle. Top of the line container and chassis handling equipment support a yard design aimed at minimizing the total time our customers' trucks spend in our facilities. We have streamlined our gate operations to provide efficient turn times and hassle free transactions for container carriers. Our gate consistently maintains turn times less then 30 minutes per transaction. Our trained inspectors check each piece of equipment for damages according to customer specifications. Any damages are entered into our computer system for real time EDI updates to the customer. Dispatch clerks have full access to our system containing customer-specific information to help expedite transactions. All NWCS lift equipment operators are certified and recertified annually through our comprehensive training program. This ensures that our customers receive the level of quality service they insist upon and deserve. All critical operations, servers, CY gates, and M & R are backed up with generator transfer switches. In the event of a power failure, it's business as usual as our generators are on stand- by to provide any backup power that may be necessary.