Vicki Spagnola

Vicki Spagnola is an experienced professional in web and technology management with a strong background in marketing technology. Currently serving as the Web & Technology Manager at Northwestern Medicine since December 2010, Spagnola previously held the position of V.P./Senior Manager of Channel Strategy & Optimization at Harris Bank from 2000 to 2009, where development of strategies and processes for optimizing customer service channels was a key focus. Earlier career roles include Project Manager at Classified Ventures, responsible for managing technical projects and enhancing data management tools, and AVP/Manager at First Chicago/Bank One, where contributions to the Internet Banking platform replacement project were significant. Spagnola holds a Master of Social Work from the University of Illinois Chicago and a Bachelor of Social Work from George Williams College.