Oriel Maphosho currently serves as a Portfolio Manager at Norton Lambrianos Group since February 2023. Prior to this role, Oriel held the position of Call Centre Operations Manager at CSS Credit Solutions Services (Pty) Limited from July 2019 to February 2023, overseeing a team responsible for retail and municipal collections while ensuring client expectations were met. Oriel's earlier experience includes a tenure as a Portfolio Manager at Norton Lambrianos Attorneys from October 2015 to June 2019, where responsibilities included file allocation, target setting, performance management, and conducting team meetings. Oriel's career began as a Senior Manager in Debt Collection at JD Financial Services from February 2005 to September 2015. Oriel is currently pursuing a Bachelor of Commerce in Project Management at MANCOSA, expected to be completed by November 2025.