Providing the Ultimate Client and Customer Experience, the CSS Group has the capability of offering opportunities beyond a collections / recoveries law firm into the fields of IT systems, call centre service offerings, business process outsourcing, document management and training. 

We believe that the key to success in this industry is finding the right balance between the performance of both a human being (human development) and technology (technological innovation) to ensure that one gets the best that an individual has to offer and the best that technology can offer. Whilst we believe in today’s competitive environment one cannot survive without stable, efficient and dynamic information technology systems and solutions, these tools are only as good as the people who use them. 

Our call centre consists of 524 seats, and is supported by a world class technological and physical infrastructure. We have a total staff compliment of over 600 people and branch offices in Cape Town and Durban. 

Call Center

Information Technology

IT Services

Training

CSS Credit Solutions Services

CSS Credit Solutions Services' headquarters in Johannesburg, South Africa

Kandice Chinnasamy

Makhosazana Sibiya

Dakalo Mulaudzi

The Data and Analytics Team at CSS Credit Solutions Services is responsible for harnessing data to drive strategic decision-making and enhance operational efficiency. This team analyzes consumer and business trends, develops business intelligence tools, and ensures that data integrity is maintained throughout the organization. By collaborating closely with other departments, they provide insightful analytics that support the ultimate client and customer experience while optimizing the use of technology and human resources.

CSS Credit Solutions Services

Org chart

Teams

Data and Analytics Team

Offices

CSS Credit Solutions Services

Org chart

Teams

Data and Analytics Team

Offices

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