Norwegian Cruise Line Holdings
Louis Ruiz has a robust background in port operations and guest services within the cruise industry, currently serving as Sr. Director of Port Operations at Norwegian Cruise Line Holdings Ltd. since August 2016. Prior to this role, Louis held the position of Director of Operations at SMS International Shore Operations from September 2013 to July 2016. Louis began a tenure at Norwegian Cruise Line in May 2003, progressing through several positions, including Supervisor of Quality Assurance, CRS Administrator, Guest Relations Coordinator, and Intranet Coordinator, before advancing to his current directorial role.
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