Marcos Ramos is currently the Head of End2End Support & Solutions at NOS SGPS, where they lead teams in Site Reliability Engineering, Operational Support Systems, and Solutions. Previously, they held various roles including Transformation Manager, Senior Business Analyst, and Process Innovation Team Lead at the same company. Marcos has experience as an IT Business Analyst and Consultant at Widesys and as an Engineer at Basegroup, focusing on project management and client relations. They hold multiple degrees, including a Master in Information Systems and Technologies Management and leadership certifications from Nova School of Business and Economics.
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