Susana Martins

Susana Martins has extensive experience in logistics and digital transformation, currently serving as the Digital Transformation Program Product Owner at NOS SGPS since May 2014, where responsibilities include redesigning the customer journey. Previous roles at NOS SGPS encompass leadership in transports and reverse logistics, and managing production and provisioning teams with a focus on refurbishment planning and stock management. Prior to this, Susana worked at Optimus - Comunicações S.A. from June 2005 to May 2014 in roles ranging from Logistics Management to Key Account Manager, overseeing major modern trade accounts. Susana's early career included experience as a Trainee in Supply Chain at Unilever. Susana holds a degree in Organização e Gestão de Empresas from Iscte - Instituto Universitário de Lisboa.